Privacy Policy

Introduction

Welcome to https://aurora-autism-spectrum-disorder-therapy.denvermentalhealthcare.com (hereafter referred to as “Aurora ASD Therapy” or “we”). We are dedicated to providing exceptional services for individuals with autism spectrum disorder, and we take the privacy and security of your personal information very seriously. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, ensuring that your trust is well-placed.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website (https://aurora-autism-spectrum-disorder-therapy.denvermentalhealthcare.com), mobile applications, online services, and any other digital tools or platforms we offer. It is important to be aware that this policy does not extend to external links or third-party services accessed through our website, as they have their own privacy policies which govern the use of your data.

Processing Activities

This Privacy Policy guides you when:

You utilize our digital applications and services as an authorized user, whether it be for therapy sessions, resource access, or community engagement.
You visit any of our websites associated with this Privacy Statement.
You interact with us through various communication channels, including email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: Details related to your user account creation and management, such as username, password, and profile preferences.
Payment Information: Data associated with transactions made through our platform, including payment method details and billing addresses.
Financial Information: We may collect financial records or bank account information for the purpose of processing payments or refunds.
Purchase Information: Records of products or services purchased from us, including order history and itemized lists.
Mobile Device Identifiers: Unique identifiers like IP addresses, mobile phone numbers, and device IDs to facilitate seamless access across devices.
Location Data: Information about your geographic location when you interact with our applications or visit our websites.
Feedback: Any comments, suggestions, or reviews you provide us, which help improve our services.
Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for streamlined access.
Product Information: Data related to the products or services of interest, including preferences and customization choices.

We obtain this data through direct user input, interaction with our systems, and the use of automated technologies during your visits and transactions. Additionally, third parties may share personal data with us, following their respective privacy practices.

Cookies

To enhance user experience and provide valuable insights, we employ cookies, which are small text files stored on your browser:

Strictly Necessary Cookies: Essential for navigation and ensuring the basic functions of our website or applications.
Preference Cookies: Remembering user preferences to deliver customized experiences.
Analytics Cookies: Tracking aggregated data to understand how users interact with our platform, helping us improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We adhere to strict data retention policies and delete or anonymize personal data when it is no longer required for the original purpose, as mandated by applicable laws:

Personal data is retained for as long as necessary for the fulfillment of the purposes for which it was collected, including compliance with legal obligations.
Once the retention period expires, we securely delete or anonymize the data to ensure complete privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We utilize industry-standard encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: Our trusted partners process data on our behalf, adhering to strict security standards.

Children’s Privacy

Aurora ASD Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adults seeking support for autism spectrum disorder. If you discover any child’s data in our possession, please contact us immediately so we can take appropriate action.

Your Rights

Depending on your location and applicable laws, you have several rights concerning your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
Restriction: Limiting the use of your data under specific conditions.
Portability: Receiving a copy of your data in a structured, commonly used format.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising your data rights.
Apples/Complaints: Filing appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights, please reach out to our dedicated privacy team through the contact channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us:

Email: contact@aurora-autism-spectrum-disorder-therapy.denvermentalhealthcare.com
Postal Address: Aurora ASD Therapy, Privacy Team, [Address], Denver, CO, 80202, USA